Mozilla Firefox is a popular browser that is used by people from all around the world. If you want to use the Firefox, then you need to have an unlocked profile.
If your profile is locked, then it is going to display a message that, ‘Firefox is already running, but not responding’.
If you are seeing this message and want to get rid of it, then you can call at Mozilla Firefox browser support number +1-855-490-2999. You can also perform below-mentioned processes in order to fix this issue.
End Firefox Processes:
If you didn’t shut down Firefox properly after using it the last time, then it may be working in the background.
So, you need to open Windows Task manager by pressing ‘Control + Alt + Delete’ at once. Go to ‘processes’ tab and then, click on Mozilla Firefox.
There will be an option by the name of ‘end this process’ that you have to click. With that, the process will shut down, and you can open it again.
If it doesn’t happen, then you need to call at Mozilla Firefox customer care number +1-855-490-2999.
Check Access Rights:
It is also important for you to check whether you have right to create files in profile folder or not.
If you are trying to use a profile from thefile system that only has ‘read-only’ permission, then you have unmarked ‘read-only’ option.
You can find this option by right clicking on the file and go to properties. If you come across any issue, then you need to dial Mozilla Firefox browser support number +1-855-490-2999 and get the right assistance from experts.