Norton Error 8504 is usually associated with the failures that can occur in the installation, when any other anti-virus has been previously installed in the system or when the Norton software asks for an update and fails in that process. The error is shown in four ways, and they are Norton Error 8504 0, Norton error 8504 5, Norton error 8505 and 104, and lastly Norton Error 8504 and 100. These are basically error codes which are displayed in the combination of alphabets and numerals and display a message, ‘Installation failed’. Norton is anti-virus software that comes under the category of basic, standard and premium based on its effectiveness and cost and can be purchased accordingly. It looks for the malicious and threatening content that might enter your system through unsecured websites and other network and blocks it from entering. You can read this blog to know a quick solution of how to resolve the Norton error 8504. If you feel that you need technical guidance, then you can have a word with the adroit professionals at Norton Customer Care. You can have a look at some of the methods given in this blog to fix this error and can execute it as per your convenience. The methods are explained in detail, and that too step by step so that you face no or less difficulty.


Procedure 1- Resolving the error by updating the graphics card


  • Go to My computer/ This Pc icon on the desktop, and select it with a right click. Once given the command, a box will now open. Choose the option of Manage, and then go to Device Manager and later to Display Adaptors.
  • Under the option of Display Adaptors, click on HD Graphics Card and then update the driver software.
  • Once done, restart the computer
  • Try to install or update the Norton anti-virus software


Procedure 2- By using the ‘Norton Remove and Reinstall Tool’


  • You need to download the Norton Remove and Reinstall Tool from the official website of Norton.
  • Once downloaded, look for the file in the download section. Click on the .exe file and install it in the system.
  • Follow the prompts for the installation process and accept the terms and conditions.
  • Once the tool has been installed, choose the option as following- Advanced, and then remove only.
  • Run an anti-virus scan in your system to check for other bugs
  • Restart the system and see if the error has been resolved or not.


By trying these alternatives, you can surely get rid of this flaw. If you gain knowledge about some other procedures, by chance they do not work, then you can talk to the certified techies at norton customer service and gain their guidance.


Read more - norton customer care phone number


Source URL: How to Fix Norton Error 8504

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Tags: care, customer, norton, service, support, tech


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